Thursday, October 24, 2013

ACTUAL REVIEWS - From Actual Customers

These  are ACTUAL reviews, for carpet cleaning, Furniture cleaning, and Tile & grout cleaning- ProCleanersNJ

Taken directly from Angie's List (they are in no way edited or manipulated ) .. Angie's List does charge  a subscription fee, to view these reviews, however  you can definitely view the same reviews at http://www.angieslist.com/

We went ahead and copied and paste some of our reviews.


Review Date: August 20, 2013
Member: 
Paul Bauer
39 Edison St
CLIFTON, NJ 07013
Category: 
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
August 16, 2013
Last Modified Date: 
August 21, 2013
Hire Again: 
Yes
Approximate Cost: 
$365.00
Description Of Work:
 
Clean two upholstered couches, four upholstered chairs,
carpet in two rooms and one stairway
 
Member Comments: 
This is the second time we have had Chris do a cleaning project. We have two Lane
couches with built in recliners covered with microfiber velour fabric and a standalone
 Lane recliner covered with the same fabric in another color. These pieces have button
 backs with lots of folds and pleats. Not easy to clean. The other three chairs are
 covered on another type of fabric. When Chris finished the furniture cleaning, we
 could not believe how good they looked. Actually, they looked like new and the
colors were so vivid. The carpet cleaning got rid of all the stains and "walking paths"
 worn in over the years. They also looked close to new. Chris spent lots of time getting
 into all the pleats of the button back pieces. This guy pays attention to detail and I was
 impressed by that. He did not rush through our job and spent a good 4 hours getting
everything done perfectly. He even touched up part of the carpet in the area he cleaned
 several months ago and didn't charge me for it. How many guys would do that? I would
 definitely call him in the future.
Share on Band of Neighbors: 
Yes

Page Of Happiness Nominee

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA
 
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
      
 Review Date: August 14, 2013       
Member: 
Darren James
435 Richmond Ave
Maplewood, NJ 07040
Category: 
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
July 26, 2013
Hire Again: 
Yes
Approximate Cost: 
$100.00
Home Build Year: 
1910
Description Of Work:
 
Cleaned carpets throughout apartment.
 
Member Comments:
 
I moved out of my condo and was getting it ready to rent to a tenant.  I saw the Big Deal
for two rooms and a hallway and once I finished painting the walls called ProCleaners to
set up an appointment.  They fit me in two days later, showed up on time, and did a great
job.  They did such a good job that I'm a little disappointed that my tenant is getting a
much cleaner condo than I ever had.  I should have called them when I moved into the
place.  I'll definitely be calling them again to clean the carpets in my new house as soon
as they aren't covered in piles of boxes.
Share on Band of Neighbors: 
Yes
 
 Page Of Happiness Nominee

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
 
Review Date: July 30, 2013       
Member: 
marigold maratos
361 loretto st
STATEN ISLAND, NY 10307
Category: 
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
April 27, 2013
Hire Again: 
Yes
Approximate Cost: 
$125.00
Description Of Work:
 
Pro Cleaners cleaned wall to wall carpeting in a living room, dining room and hallway.
Chris did such a good job we had him clean the carpet on the stairs as well.
 
Member Comments: 
Pro Cleaners was my first experience with Angie's List, and I was thoroughly impressed.
At the end of April I called to book an appointment and the young woman was pleasant
and helpful.  She was flexible and able to squeeze us in on a Saturday afternoon.  My
brother and I were cleaning up a rental unit in our four family house.  There was a
family of five with a dog that had been living in this apartment for 7 years.  The carpet
was a light brown and pretty well beat up.  We considered new carpet but we had spent
so much money on repairs and updating the kitchen and bathroom that there wasnt
enough leftover.  Chris from Pro Cleaners came to work his magic!  He was so friendly
and cheerful he made us feel at ease.  We were still working on the kitchen when he
came,so he worked around us.  There were areas that the carpet had been badly stained
 and worn down.  Chris spent extra time and used a specialized cleaner/spot remover to
lift the marks out.  He used a special deoderant and sanitizer to make sure the carpet
 was truly clean.  We could tell Chris took extra time and care to ensure the job was
completed to our satisfaction.  He actually brought a dead carpet back to life!  My
brother and I were amazed at the difference.  Since it was Chris' last job of the day, and
we were so thrilled with the outcome, we asked if he could also clean the carpet on the
staircase.  This is an old house, so the staircase was very steep.  Chris was super.
He managed the whole staircase with his equipment by himself and without issue.  I
would absolutely recommend PRO CLEANERS to anyone.  Chris is a true professional
 who takes pride in his work and a job well done.  He went above and beyond to exceed
 our expectations!
Share on Band of Neighbors: 
Yes
Page Of Happiness Nominee
OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
          

          

Review Date: July 23, 2013
Member: 
Marjorie Schafetz
, 07853
Category: 
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
July 19, 2013
Hire Again: 
Yes
Home Build Year: 
1970
Description Of Work:
 
2 bedrooms, hallway, 3 sets of stairs, living room and den.  Excellent job
 
Member Comments:
 
He came, bought in all of his equipment and began cleaning.  Carpeting was really dirty
and I was extremely pleased at how clean it is now, almost new looking.  Couldn't ask
for a more personable and professional person.
Share on Band of Neighbors:

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
 
Review Date: July 22, 2013
Member: 
Alison Dahl
160 North Road
Chester, NJ 07930
Category: 
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
July 02, 2013
Hire Again: 
Yes
Home Build Year: 
1989
Description Of Work:
 
ProCleaners cleaned two wall to wall carpets, one was berber and the other one light
beige plush.
 
Member Comments:
 
This work was done on an Angie's List Special Offer:  2 rooms and a hallway for $79
 + tax.  The fellow from ProCleaners arrived on time and moved several pieces of
furniture in each room.  He was courteous, professional, and did a good job.  The carpets
are noticeably brighter and cleaner.  I would definitely hire this company again to clean
carpets and upholstery.
 
Share on Band of Neighbors: 
No

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Review Date: May 20, 2013
Member: 
Holly A Papp
13 Southwind Dr
Flanders, NJ 07836
Category: 
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
April 29, 2013
Last Modified Date: 
May 23, 2013
Hire Again: 
Yes
Approximate Cost: 
$194.00
Home Build Year: 
1952
Description Of Work:
 
I used ProCleanersNJ.
 
Member Comments: 
They were very good. There were stains that I noticed in the living room and I can not
find them anymore. They did a really deep cleaning and was there a long time. He
obviously cared about this job. We were very happy with them. The work was way
beyond our expectations. He did a great job.
 
Share on Band of Neighbors: 
Yes

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
 
Member: 
Thomas McKinney
, 07866
Category: 
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
January 23, 2013
Hire Again: 
Yes
Approximate Cost: 
$200.00
Description Of Work:
 
Whole house carpet cleaning. They did a nice job.
Member Comments:

Good job

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityB
ProfessionalismA
 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++


Review Date: March 01, 2013       
Member: 
Steve Nix
176 Casterline Rd
DENVILLE, NJ 07834
Category: 
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
January 23, 2013
Last Modified Date: 
March 11, 2013
Hire Again: 
Yes
Home Build Year: 
1929
 
Description Of Work: 
 
They did carpet cleaning on 2 rooms.
 
Member Comments: 
 
ProCleanersNJ did a good job. They were very nice and I recommend them.
He said he was going to show up, if he's going to be late, he tells you and he
 stays until he's done. I thought he was very conscientious. I think it was
probably a good price because my husband doesn't get anything unless it's a
good price. I have a basement carpet and I'll use them again for it.
Share on Band of Neighbors: 
 
Yes
 
Transcribed from a telephone interview
 
OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA
 
 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Review Date: February 01, 2013       
Member: 
Deborah Fitzgerald
8 greenfield hl
sparta, NJ 07871
Category: 
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Hire Again: 
Yes
Description Of Work: 
Wonderful results! Great service and can't wait to have grout cleaned next week
Submitted from Angie's List iPhone Application

OverallA
 
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Review Date: January 28, 2013
Member: 
Marion Stewart
20 Tower Road
WAYNE, NJ 07470
Category: 
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
January 03, 2013
Hire Again: 
Yes
Approximate Cost: 
$65.00
Description Of Work: 
 
Very pleased to have this service person work in my home.
Member Comments: 
Service person arrived timely,  was careful of my home and possessions,
thoroughly cleaned the carpets requested,.  I was quite comfortable having
this person in my home.
OverallA
+++++++++++++++++++++++++++++++++++++++++++++++++++++++
 
THANK YOU, for Choosing ProCleanersNJ