TV Commercial * carpet cleaning * upholstery cleaning * tile & grout cleaning ProCleanersNJ

#Super Excited!  #tvcommercial is Ready and will be airing on #December

#morriscounty #sussexcounty #bergencounty #hudsoncounty
#hunterdoncounty #passaiccounty #warrencounty #essexcounty commercial will be airing on the following channels.

#FoodNetwork
#Hallmark
#HLN
#Hallmarkmoviechannel
#MNBC
#OWN
#Oxygen
#SOAP...
#TVland

 

 

Let us know what you think.... All suggestions are welcome :)

 

 

3 Reasons to Get Your Carpets Cleaned Before the Holidays

3 Reasons to Get Your Carpets Cleaned Before the Holidays

 Why the holidays call for clean carpets. Walking in a winter wonderland? Hearing sleigh bells ring? The weather outside frightful? The holidays are coming, and it’s time to think about getting your carpets cleaned.

1. Traffic With all the in-and-out of holiday preparations, followed by holiday guests, dinners, parties and happenings, indoor traffic is at a high. And in with the shoes comes the dirt and grime from the holiday weather. What they walk through outside generally comes with them inside. Getting the carpets cleaned pre-holiday can help you stay ahead of the dirt.

 2. Appearance The holidays mean it’s time to show off your home. A dirty carpet can be a show-stopper. Don’t let a dirty carpet detract from the warmth of your home, your holiday decorations, and the people around you. Including clean carpets on your holiday cleaning list is one of the easiest steps to ensure your holiday entertaining plans go off without a hitch!

3. Contact When do you come in contact with your carpet more than at the holidays? Everyone sits or lies on the floor to open presents or gather around to watch movies, or just to be near to each other. Get your carpets cleaned before your loved ones lay down on them! Need to find a professional to take the carpet cleaning off your to-do list? Make your appointment today, with ProCleanersNJ  973-343-7627

 

ACTUAL REVIEWS - From Actual Customers

These  are ACTUAL reviews, for carpet cleaning, Furniture cleaning, and Tile & grout cleaning- ProCleanersNJ

Taken directly from Angie's List (they are in no way edited or manipulated ) .. Angie's List does charge  a subscription fee, to view these reviews, however  you can definitely view the same reviews at http://www.angieslist.com/

We went ahead and copied and paste some of our reviews.


Review Date: August 20, 2013

Member:  Paul Bauer 39 Edison St CLIFTON, NJ 07013 Category:  Carpet Cleaning Services Performed:  Yes * More Weight is given to a review where work has been completed. Work Completed Date:  August 16, 2013 Last Modified Date:  August 21, 2013 Hire Again:  Yes Approximate Cost:  $365.00 Description Of Work:   Clean two upholstered couches, four upholstered chairs, carpet in two rooms and one stairway   Member Comments:  This is the second time we have had Chris do a cleaning project. We have two Lane couches with built in recliners covered with microfiber velour fabric and a standalone  Lane recliner covered with the same fabric in another color. These pieces have button  backs with lots of folds and pleats. Not easy to clean. The other three chairs are  covered on another type of fabric. When Chris finished the furniture cleaning, we  could not believe how good they looked. Actually, they looked like new and the colors were so vivid. The carpet cleaning got rid of all the stains and "walking paths"  worn in over the years. They also looked close to new. Chris spent lots of time getting  into all the pleats of the button back pieces. This guy pays attention to detail and I was  impressed by that. He did not rush through our job and spent a good 4 hours getting everything done perfectly. He even touched up part of the carpet in the area he cleaned  several months ago and didn't charge me for it. How many guys would do that? I would  definitely call him in the future. Share on Band of Neighbors:  Yes Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A   +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++         Review Date: August 14, 2013        Member:  Darren James 435 Richmond Ave Maplewood, NJ 07040 Category:  Carpet Cleaning Services Performed:  Yes * More Weight is given to a review where work has been completed. Work Completed Date:  July 26, 2013 Hire Again:  Yes Approximate Cost:  $100.00 Home Build Year:  1910 Description Of Work:   Cleaned carpets throughout apartment.   Member Comments:   I moved out of my condo and was getting it ready to rent to a tenant.  I saw the Big Deal for two rooms and a hallway and once I finished painting the walls called ProCleaners to set up an appointment.  They fit me in two days later, showed up on time, and did a great job.  They did such a good job that I'm a little disappointed that my tenant is getting a much cleaner condo than I ever had.  I should have called them when I moved into the place.  I'll definitely be calling them again to clean the carpets in my new house as soon as they aren't covered in piles of boxes. Share on Band of Neighbors:  Yes     Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++   Review Date: July 30, 2013        Member:  marigold maratos 361 loretto st STATEN ISLAND, NY 10307 Category:  Carpet Cleaning Services Performed:  Yes * More Weight is given to a review where work has been completed. Work Completed Date:  April 27, 2013 Hire Again:  Yes Approximate Cost:  $125.00 Description Of Work:   Pro Cleaners cleaned wall to wall carpeting in a living room, dining room and hallway. Chris did such a good job we had him clean the carpet on the stairs as well.   Member Comments:  Pro Cleaners was my first experience with Angie's List, and I was thoroughly impressed. At the end of April I called to book an appointment and the young woman was pleasant and helpful.  She was flexible and able to squeeze us in on a Saturday afternoon.  My brother and I were cleaning up a rental unit in our four family house.  There was a family of five with a dog that had been living in this apartment for 7 years.  The carpet was a light brown and pretty well beat up.  We considered new carpet but we had spent so much money on repairs and updating the kitchen and bathroom that there wasnt enough leftover.  Chris from Pro Cleaners came to work his magic!  He was so friendly and cheerful he made us feel at ease.  We were still working on the kitchen when he came,so he worked around us.  There were areas that the carpet had been badly stained  and worn down.  Chris spent extra time and used a specialized cleaner/spot remover to lift the marks out.  He used a special deoderant and sanitizer to make sure the carpet  was truly clean.  We could tell Chris took extra time and care to ensure the job was completed to our satisfaction.  He actually brought a dead carpet back to life!  My brother and I were amazed at the difference.  Since it was Chris' last job of the day, and we were so thrilled with the outcome, we asked if he could also clean the carpet on the staircase.  This is an old house, so the staircase was very steep.  Chris was super. He managed the whole staircase with his equipment by himself and without issue.  I would absolutely recommend PRO CLEANERS to anyone.  Chris is a true professional  who takes pride in his work and a job well done.  He went above and beyond to exceed  our expectations! Share on Band of Neighbors:  Yes Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++                       Review Date: July 23, 2013 Member:  Marjorie Schafetz , 07853 Category:  Carpet Cleaning Services Performed:  Yes * More Weight is given to a review where work has been completed. Work Completed Date:  July 19, 2013 Hire Again:  Yes Home Build Year:  1970 Description Of Work:   2 bedrooms, hallway, 3 sets of stairs, living room and den.  Excellent job   Member Comments:   He came, bought in all of his equipment and began cleaning.  Carpeting was really dirty and I was extremely pleased at how clean it is now, almost new looking.  Couldn't ask for a more personable and professional person. Share on Band of Neighbors: Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++   Review Date: July 22, 2013 Member:  Alison Dahl 160 North Road Chester, NJ 07930 Category:  Carpet Cleaning Services Performed:  Yes * More Weight is given to a review where work has been completed. Work Completed Date:  July 02, 2013 Hire Again:  Yes Home Build Year:  1989 Description Of Work:   ProCleaners cleaned two wall to wall carpets, one was berber and the other one light beige plush.   Member Comments:   This work was done on an Angie's List Special Offer:  2 rooms and a hallway for $79  + tax.  The fellow from ProCleaners arrived on time and moved several pieces of furniture in each room.  He was courteous, professional, and did a good job.  The carpets are noticeably brighter and cleaner.  I would definitely hire this company again to clean carpets and upholstery.   Share on Band of Neighbors:  No Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Review Date: May 20, 2013 Member:  Holly A Papp 13 Southwind Dr Flanders, NJ 07836 Category:  Carpet Cleaning Services Performed:  Yes * More Weight is given to a review where work has been completed. Work Completed Date:  April 29, 2013 Last Modified Date:  May 23, 2013 Hire Again:  Yes Approximate Cost:  $194.00 Home Build Year:  1952 Description Of Work:   I used ProCleanersNJ.   Member Comments:  They were very good. There were stains that I noticed in the living room and I can not find them anymore. They did a really deep cleaning and was there a long time. He obviously cared about this job. We were very happy with them. The work was way beyond our expectations. He did a great job.   Share on Band of Neighbors:  Yes Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++   Member:  Thomas McKinney , 07866 Category:  Carpet Cleaning Services Performed:  Yes * More Weight is given to a review where work has been completed. Work Completed Date:  January 23, 2013 Hire Again:  Yes Approximate Cost:  $200.00 Description Of Work:   Whole house carpet cleaning. They did a nice job. Member Comments: Good job Overall A Price A Quality A Responsiveness A Punctuality B Professionalism A   +++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Review Date: March 01, 2013        Member:  Steve Nix 176 Casterline Rd DENVILLE, NJ 07834 Category:  Carpet Cleaning Services Performed:  Yes * More Weight is given to a review where work has been completed. Work Completed Date:  January 23, 2013 Last Modified Date:  March 11, 2013 Hire Again:  Yes Home Build Year:  1929   Description Of Work:    They did carpet cleaning on 2 rooms.   Member Comments:    ProCleanersNJ did a good job. They were very nice and I recommend them. He said he was going to show up, if he's going to be late, he tells you and he  stays until he's done. I thought he was very conscientious. I think it was probably a good price because my husband doesn't get anything unless it's a good price. I have a basement carpet and I'll use them again for it. Share on Band of Neighbors:    Yes   Transcribed from a telephone interview   Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A    +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Review Date: February 01, 2013        Member:  Deborah Fitzgerald 8 greenfield hl sparta, NJ 07871 Category:  Carpet Cleaning Services Performed:  Yes * More Weight is given to a review where work has been completed. Hire Again:  Yes Description Of Work:  Wonderful results! Great service and can't wait to have grout cleaned next week Submitted from Angie's List iPhone Application Overall A   +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Review Date: January 28, 2013 Member:  Marion Stewart 20 Tower Road WAYNE, NJ 07470 Category:  Carpet Cleaning Services Performed:  Yes * More Weight is given to a review where work has been completed. Work Completed Date:  January 03, 2013 Hire Again:  Yes Approximate Cost:  $65.00 Description Of Work:    Very pleased to have this service person work in my home. Member Comments:  Service person arrived timely,  was careful of my home and possessions, thoroughly cleaned the carpets requested,.  I was quite comfortable having this person in my home. Overall A +++++++++++++++++++++++++++++++++++++++++++++++++++++++   THANK YOU, for Choosing ProCleanersNJ

For Asthma, Should I Remove My Carpet?

I found this great article, that will answer this commonly ask question.

For Asthma, Should I Remove My Carpet?

The Carpetology Blog: For Asthma, Should I Remove My Carpet?

Tips & Techniques for Tricky Stains - carpet stain removal

Basic Carpet Stain Removal

1. Scoop up as much of the spill as possible.
2. Blot the spot, don't rub or scrub. Gently press clean cloths into the stained area to remove moisture. (Scrubbing can damage the fiber and set the stain into the carpet.)
3. Apply warm, NOT hot, water to the stained area and blot until the stain stops transferring to the cloth.
4. If you can still see the stain, make a Detergent Solution by adding 1/4 teaspoon dishwashing liquid to one cup warm water.  (Don't use too much soap, because it's difficult to rinse out of the carpet.)
5. Apply the detergent solution, let sit five minutes, then rinse with clear warm water. Repeat until all the detergent is removed.
6. Place layers of white paper towels on the spill to absorb the liquid. Weight down the towels with a non-staining glass or ceramic object. You can let them sit overnight.
7. When the carpet is dry, vacuum to restore the texture.
8. If you can see the stain after all this, repeat steps 3 through 7. It means the stain penetrated deep into the pile and has wicked up to the surface.

If you have any additional questions, or If you would like to schedule an appointment please call 973-343-7627 (We service all North New Jersey - Commercial and Residential)

 

 http://procleanersnj.com/

 

 

 

If Dropped Call - ProCleanersNJ

 

You protect your precious carpet hoping no accidents or carpet stains will ever occur, and in a flash accidents happen–a coffee spill, Kool-aid spill, drop of blood, or your pet diddles or messes one more time on your new carpet. In a panic, you reach for a towel, but you discover moments later you have just spread the stain and maybe even rubbed it in deeper. Removing stains from your carpet properly while preserving your carpets is an art and a science. The first tool you must know is the cleaning wheel. Every type of cleaning leverages four factors—time, temperature, chemical and mechanical action. The proper amount of time, with the right chemical(s) at the right temperature with the correct mechanical action combine to provide the best cleaning process. All of this can be overwhelming though for homeowners.

 

But DON'T WORRY, You have ProCleanersNJ, call us at anytime 973-343-7627 even for same day, or emergency spills

Four Steps to a Fresh, Clean, Healthy Carpet

If you're thinking about having your carpets cleaned, we encourage you to
follow these four steps:

Step #1: Make a commitment to yourself to get your carpets cleaned. The
longer they remain dirty, the sooner they wear out (or "ugly out"). Plus,
the longer you have to breathe the pollen, germs, parasites, and chemicals
that kick up out of your carpet as you walk.

Step #2: List your objectives: Do you want it to look good - or do you
want it to be good and healthy? Do you want to work with a skilled,
experienced, reputable company prepared to earn your trust - or will you
risk your home and its furnishings to the company who offers the lowest
price - knowing they might not be in business tomorrow?

Step #3: Ask questions. The way to learn about a company is to ask specific
questions and listen carefully to the answers. Here are some tough questions
to ask a carpet cleaner before he begins to clean your carpet:

1) What method of carpet cleaning do you recommend?
2) What type of equipment do you use?
3) How many gallons of water will it take to clean my carpet?
4) What percentage of the total gallons used will be removed before
you leave?
5) How long before I can move all my furniture back in?
6) How often should I have my carpet cleaned?
7) Will your technician be able to show me his training certification
when he arrives?
8) Are you a member of www.angieslist.com?

Step#4: Once you are convinced you are working with an honest, competent
professional, invite him into your home for a written quotation. This will
eliminate those pesky surprises.
By following these four steps, you'll have all you need to make an informed,
intelligent decision. If you just want a quick, cheap carpet cleaning, many
companies in the phone book can help. Or, you can rent a shampooer from
the grocery store and do it yourself.
But if you want "the most painless, the most thorough carpet cleaning
experience ever," call ProCleanersNJ 973-343-7627.
We'll be happy to answer your questions, provide you with a ballpark estimate
over the phone, or arrange to meet you at your home for a free written quote
- without cost or obligation.

http://www.procleanersnj.com/

Uncle Sam wants YOU to get your Carpets Clean

What do you think about this poster? Everyone's input would be greatly appreciate ...... We are thinking of putting it our vans.

100% No-Risk Guarantee

We want you to be more than pleased - we want you to be absolutely delighted - with every carpet, upholstery, rug, or tile & grout cleaning we do.

Why? If we make a raving fan of you, you will tell your friends and neighbors and we won't have to print up and distribute these pamphlets anymore. How do we know? Because, before we left Florida, we
operated for 12 of 16 years with no advertising - only returns and referrals. If we don't make a raving fan of you, then we have to buy every job forever. That is not profitable.

So every job comes with our iron-clad, risk-free guarantee.What does this mean? Simply this:

If you aren't happy with our work,
we'll clean the area again for free.
And, if you still aren't pleased,
you pay nothing.

Many companies do not guarantee their work. Maybe they are afraid too many people would want their money back. Care to guess how many have asked for their money back from us in the past 24 years? We stand behind our work 100%. If you ever have a question or concern about our work, please call us right away. We want every client to be a raving fan.

Why You Want A Clean, Healthy Carpet

Why You Want A Clean, Healthy Carpet

Which do you want? A carpet that looks good.

 

Or a carpet that is good, clean and healthy.

More and more cleaners are getting trained and certified just to compete against the fly-by-nights that

 

abound in this field (like doctors, lawyers, and used car salesmen). But few demonstrate an

 

understanding of the chemistry and physics that would help keep them out of trouble.

For example, I've heard of truck-mount operators brag that their unit heats the water to 250 degrees F.

 

Pretty interesting, since water turns to steam at 212 degrees.

They also brag, "My system will clean and disinfect your carpet because of the hot water." Pretty

 

interesting, since you have to boil stream water for five, preferrably ten minutes to kill the bugs

 

before you can drink it. If their unit puts the water on the carpet at 211 degrees (impossible since the

 

heater is at least 50 to 100 feet of hose away), it can’t raise the temperature of the carpet fiber enough

 

to disinfect and trying to would wreck the carpet. A carpet can only be disinfected chemically. This

 

should be done first, then cleaned to remove the residue. It's too bad many cleaners (those who

do pay for training) are not being taught this.

Actually, we have a way to disinfect without using disinfectant chemicals but if I told you how we

 

did that, well, (Ask me when we are alone, or as Jack Bauer would say, on a secured line.)

I'm not telling you about all these critters to scare you. Go on the E.P.A. web-site and see what they

 

recommend. "Two adults, no kids, no pets, no smoking - carpets should be cleaned once or twice per

 

year depending on climate and outdoor air quality" - not because of how it looks, but for

your health.

If all you want is "cheap", there's no telling what you'll get - you could get a ‘72 Pinto Stationwagon

 

or an ‘87 pick-up truck. It might get you there. This level of results can be achieved by calling just

 

about anybody in the yellow pages or by renting a machine from the grocery store yourself.

If you want to protect your investment in carpeting; if you want to protect your family from germs

 

and parasites, pollens, chemicals, and the risk of mold and mildew from over-saturation of carpets

 

and pads underneath, you're invited to call ProCleanersNJ carpet cleaners. You'll receive a free

written quote with no obligation. If you give us the go-ahead, you are

further protected by our ...

 

Value vs. Price

Price is what you pay. Value is what you get.

        Here's a little story to illustrate the difference. Once upon a time, a local nursing home called because the local furniture store recommended me. They wanted a bid to clean 7,000 square feet of corridors in the facility. After measuring it up, I gave the administrator my price. Based on the story I heard through the grapevine (last guys didn't get it clean - just wet. And it smelled like a wet dog for 2 days), I expected my price to be higher. It soon became apparent the previous truck-mount guys were pretty proud of themselves - they had charged 50% more than me!

     She quickly accepted my offer (before I changed my mind) and we set about with the security guy to schedule the work. It had to be done after dinner (7:00 P.M.) and completed before it got too late (patients had to sleep). I said, "How about Monday and Tuesday evenings? The security guy says, "Which one?" I said, "Both, why? How long did it take the last guys?" He said, they were in at 7:00 and out by 10:00." I said, "You mean two guys did 7,000 square feet in 3 hours and charged 50% more than I'm charging and left it dirty and wet and smelling like a wet dog for 2 days and got paid?"

He said, "Yep."

It took my 3-man crew 9 hours over 2 nights. We left the carpet clean, fresh, and dry. That's value and price!

ProCleanersNJ

7 Mistakes To Avoid When Choosing A Carpet Cleaner

7 Mistakes to Avoid When Choosing a Carpet Cleaner

Mistake #1: Choosing a cleaner based on equipment alone.

Well, no question. A $20,000-$30,000 brand new truck-mount with lots of promises in pretty

lettering on the side looks very impressive. The fact remains, I'll be using the same  machine that

came with my business when I purchased it in 1982  to restore the carpet they wreck with it. (Unless I

break down and buy a shiny new one just to improve my image.)

Mistake #2: Choosing a carpet cleaner based on low price.

This can be a problem in at least three ways:

1) Low price is the bait that gets you to call. Once in the home, you

are pressured into a more expensive job.

2) Low price could be for single-process (regular) cleaning. Once

explained, the customer is pressured to purchase the more

expensive "dual-process" (Illegal "bait-and-switch").

3) Often, especially in the cases above, the cleaner is inexperienced,

has cheap equipment, is untrained and lacks skill, or just doesn't

know what it costs to acquire the things that will get results,

referrals, and enable his business to stand the test of time.

Mistake #3: Choosing a carpet cleaner based on one phone call.

Instead, invite the person into your home to give you a firm, written quotation. Then you'll know

exactly what the cleaner recommends - and you won't be the victim of high pressure tactics when the

technician steps into your living room. (Some owners pay their technicians on commission

and don't even know how their customers are being pressured - or they encourage it.)

Mistake #4: Choosing a carpet cleaner who does not offer a 100% money-back guarantee.

Inexperienced cleaners have all kinds of reasons why they would never offer a guarantee: "What if t

the carpet is 20 years old and has permanent stains? - I'll lose my shirt

Experienced cleaners know that consumers aren't unreasonable, generally. They have a pretty good i

idea which of their stains are permanent and they

don't expect a 20-year-old carpet that 4 kids and 10 pets were raised on

will look like brand new because it was cleaned. They also know that a

company that doesn't offer a 100 % satisfaction guarantee is not very

confident of their ability to delight their clients with good old fashioned

skill and service. Ask him if he offers a written guarantee and make sure

it is included on the written quotation.

Mistake #5: Choosing a carpet cleaner without getting comments from his other clients.

Make sure you ask for references or are able to read comments from

current clients so you can depend on him and his work.

 

Mistake #6: Choosing a carpet cleaner who isn't certified.

I shudder to think what some of these guys are doing to people's carpets

by going out there with no formal training and trying to operate a truckmount

that puts out 3 gallons of 200-degree water per minute at 500 psi.

Even worse, trying to get a carpet clean with a portable that

doesn't have any power. (I see the results every day.)

Though seeing your operator's certification (not his boss's) doesn't

guarantee he will do a good job, not seeing it can mean just about

anything. (Ask me for a sampling of my horror stories.)

Mistake #7: Choosing a cleaner who is not a member of Angie's List.

https://www.angieslist.com is a website where you can find Find Top Rated Professionals - (Carpet Cleaners)

This website dedicated to:

1) honest, ethical business practices

2) staying current on carpet construction, fiber developments, and

the chemistry and procedures for caring for them

3) the highest level of customer service

You make a wise decision when you check  to https://www.angieslist.com

see if your cleaner is listed there in good standing.

How to clean carpets professionally- Video

You tube video - ProCleanersNJ, I  made demo, on how I clean a carpet professionally

I hope everyone enjoys it.

Let me know if you have questions or ideas of  a  future video

Thank you

Chris

http://www.youtube.com/watch?v=jgaCFsnmKsg

Also Like us in Facebook for special promotions  https://www.facebook.com/ProCleanersNJ?ref=hl

Which Methods Clean Best?

Which Methods Clean Best?

I've used the the ProCleanersNJ method exclusively, because I've been able to use it to restore carpets.
Which include Pretreatment, Raking,stain removal, steam cleaning & Shampooing, and finish with a deodorizer. I've experimented with, dry-foam, powder, and  and found advantages and disadvantages with each. I am currently using a variation on the steam cleaning and shampooing method that incorporates some of the advantages of shampoo without the disadvantages. I'm looking into a new chemistry that promises low moisture and ease of dislodging dirt and stain residue. http://www.procleanersnj.com/

Crawlin’ Critters and Crud:

A Guide to the Slime, Grime, and Livestock 

That's Sleeping, Creeping and Galloping Through Your Carpet. Asphalt. Bacteria. Car exhaust. Chemicals. Coffee. Dirt. Dust. Earth. Fertilizer. Food particles. Fungus. Gravel. Grease. Grit. Hair. Herbicides.Industrial waste. Jelly. Kool Aid. Lint. Milk. Mud. Nicotine.Orange juice. Pesticides. Pet stains. Pollen. Pollutants. Rock.Sand. Soda. Soil. Soot. Tar.Tobacco Smoke. Urine. Vomit.Yucky stuff.

Plus, don't forget living creatures, such as fleas, dust mites, and other parasites and germs that live, hide, and breed in your carpet. Once they set up housekeeping, they multiply. (Will you help us? We're trying to find at least one thing that's in your carpet for every letter of the alphabet. So far, we don't have anything for Q, W, X,or Z. If you can think of something that could be in your carpet that begins with these letters - or any other letters - please call, 973-343-7627 write, or e-mail info@procleanersnj.com and we'll consider including them in our next- consumer's guide.)


Crawlin’ Critters and Crud:

http://www.procleanersnj.com/

Six Costly Misconceptions about Carpet Cleaning

Misconception #1: You should wait as long as possible before cleaning your carpet.
 

No. Dirt is abrasive like sandpaper. Every time you step on your carpet, this grit grinds your fibers. A
dirty carpet will not last as long as a clean carpet. Vacuuming often is a good idea, but it is not
enough. I prevacuum every carpet with what I call my "mega-vac". It has a lot of suction, but, more
importantly, it runs on two counter-rotating cylindrical bristle brushes. It lifts the pile and brings the
grit up and out of your carpet before we start to clean. If you ever saw what it removes from carpets
just vacuumed by the client, you would be amazed.

    Also, many say, "It seems like my carpet got dirty so much faster after I cleaned it the first time."
True. Some of this could have to do with a cleaner leaving a detergent residue. This is usually not the
case. More likely, they flooded the carpet and dissolved fine dirt that had penetrated the porous
backing of the carpet and accumulated on top of the pad. Hot water extraction equipment can saturate

below the backing but can only extract above the backing. A fluid, like air and water, always takes the path of least resistance, through the surrounding fibers as he moves the wand. The mud below the
carpet backing begins to wick up as the carpet dries, long after the cleaner has left. This causes what I
am often faced with - "re-deposition." This is dirt that was dissolved but not removed, and has now
wicked up and "re-deposited" inside the fibers. It is harder to remove than dirt that is walked
onto the fibers.
    You can test my theory if you have a carpet that has been down for two or three years. Take a glass of distilled water and pour it into a clean area of the carpet - where there are no spots and out of the

traffic pattern.Then walk away. If you come back tomorrow and see a spot or ring of brown, that's the
dirt accumulated in and under your carpet. If it were a brand new carpet, you would obviously see
nothing.

Misconception #2: The only reason to clean the carpet is to remove dirt and stains - to

make it look nice.

 

No

As we've discussed, there is an accumulation of fine silt down in the carpet that I remove with my

mega-vac. This is stuff nobody could see. Sometimes, depending on a client's vacuuming efficiency,
this stuff could not fit in a 1-gallon zip-loc. If you put a handful of that stuff under a microscope,
what do you think you would see? Pollen, mold and mildew spores, bacteria, fleas, dust mites,
parasites (or their feces and carcasses).
    Now think about the cigarette smoke, car exhaust and the lawn fertilizers, pesticides, and herbicides carried in on the children's shoes or pets paws.These chemical contaminants can't be seen, either.Studies have shown that the carpet is a major contributor to allergies or respiratory disorders of any kind, including asthma, bronchitis, emphysema, red itchy eyes, sinus infections, headaches, etc.

Misconception #3: One cleaning method is as good as another.

 

No.

Because I started out in hotels which were open and active 24 hours a day, I was rooted in the dry

method. I have since investigated all of the other dry methods - 'dry-foam' and the 'powder method.' I
wouldn't give you a nickel for either.The former always leaves a residue. I know, because I experimented with a dry-foam machine for upholstery. It worked exactly like that same company's carpet machine (the industry icon for dry-foam). Every solution I tried in it, the one formulated by the equipment manufacturer, as well as several local brands, left residue. I also studied half a dozen of the leading brands of carpet foams in aerosol cans available to consumers - again, every one of them left a residue.

    The latter, the powder method, is designed to be a do-it-yourself method because the powder is

supposed to take 6 hours to do it's thing before you vacuum it up. This eliminates professional use. I
served half a dozen Holiday Inns in New Jersey in the early days. When they switched to 60-day pay,
I put them on 'cash-on-completion.' That lasted a couple of months. The one in New Jersey, started
using the powder method in-house to maintain their 6000 square feet of banquet rooms. After 2 years,
the executive housekeeper sheepishly hired me to come in and touch them up. When I got there, I
found literally not a place in a 6000 square-foot room I could set my foot without stepping on a spot.

    I pre-sprayed and scrubbed it with my "spin-bonnet" and it came up like new. The powder hadn't

absorbed a single spot in 2 years! We discussed hot-water-extraction under rip-off #4. I've tried to

incorporate new breakthrough approaches to "steam" (hot-water extraction) when they came out with
a new kind of wand or power head that was supposed to increase mechanical action (scrubbing) and
decrease saturation. I've never found an approach using the spray-and-suck thing that didn't over-
saturate the carpet - which always means the mud they make under the carpet will wick up later as it
dries. And, when they try really hard to get a neglected carpet clean, that's when they really saturate

the pad underneath and, if it takes more than 48 hours to dry (despite what you may hear in ads, this
is all too common) you have mold and mildew. Mold remediation (killing it before it spreads) is a
very expensive proposition! (Studies show it is the major contributor to asthma).

    Also, cleaners who use truck-mounted hot-water-extraction will be the first to admit that those who
have not been successfully trained to use that equipment can do more damage than good. We
discussed under Rip-off #4 how many cleaners actually get trained and how effective the training

can be in eliminating problems. Not all the guys who attend training are the guys who got A's in
school. On the other hand, many are not the type who did well in "shop class", either. You want
someone who did both - not always easy to find.

Misconception #4: Having expensive, high-tech equipment is all a company needs to clean your carpets properly.

 

Not necessarily. They need to be

sucessfully trained to use it. I told the story under Rip-Off #4 about a guy who got trained and the

training opened up whole new vistas for cutting corners and cheating. But anybody can cheat
using any method. I didn't send my own son out alone for the first time until he went through the
training class, and took extra courses on spotting, and worked with me for over 3 months.Then there are guys like Tim Taylor who say, "If one is good, two is better. Let's use more heat, more

chemical, more water, more suction, more power, arh, arh, arh! We'll get done faster and make more
money!" Having operators that are trained and certified does not mean they will exercise restraint on
your carpet on any given day.

It looked better...after 1500 cleanings! Wet-cleaning a carpet always deteriorates it, like laundering new blue jeans- they just get floppier
and floppier. Dry methods always restore a carpet the way dry cleaning restores a wool suit.

I had a 3-foot square of carpet left over from having new carpet installed in my house just
before I started cleaning. I used it to demonstrate our methods in 5 homeimprovement trade shows.
On the way back from the last show, I figured up the number of times, in 5 shows, that piece had
been cleaned. I came up with 1500! When I got home, I marched it into the living room and threw it
down in the middle. It looked better than carpet that was barely two years old! Then I threw it back
on the front porch where it had always served as my welcome mat.

 

Misconception #5: The company that offers the lowest price is the company you should hire.

This may be true for landlords and people moving out of rental units. Since they don't have to live
there, they can say they had the carpets professionally cleaned even if it looks worse than it did before. I'm not saying all landlords practice this. I do business with many landlords who require their
tenants to use my services to protect their investment in carpeting. I also have been hired by landlords
to come and clean after a tenant tried renting the rug doctor or hiring the cheapest guy. I usually

remove a bucket of dirt with the mega-vac before I start, besides all the stains they left. I find it hard
to explain that.

    If you have to live there, or if you will be the one who pays to replace it, I suggest you throw out the lowest three bids. Just like in the automobile industry, the difference between the cheapest and the
best may be a factor of 10 times or more. Like a used Yugo for $300 or a new Rolls for

$300,000.Consumers who find themselves irresistibly attracted to the lowest price often go through very painful experiences before they have their first "painless" carpet cleaning experience. I hear their

stories.

 

Misconception #6: Any honest carpet cleaning company should be able to give you an exact price quote over the telephone.

I wish this were true, but it seldom is in most service businesses. Rip-offs #1 & #2 described the "bait

-and-switch" and "add-on" scams used by unethical cleaners. Honest, experienced cleaners charge by
the square foot because all rooms are not the same size. So, I need to know the exact number of
square feet. I use a tape to measure each room. To determine how long it will take me to clean the
carpet, I need to know 3 more things:

1) The type of carpet. Some carpets are easier to clean than others.

2) The amount and type of soiling. Carpet that hasn't been cleaned in 10 years will take longer than
one we have cleaned in the last 6 months.

3) The amount of furniture that will have to be moved. A room with furniture typically takes at least
twice as long to clean as one that is clear. If you can move it out or work around it, you'll save
money.

Now, for new customers, we like to schedule an in-home

carpet care consultation.'

We open a new file and actually leave a folder with you. In it, we identify the face yarn in every

room, determine the current condition and remaining useful life, assess the potential for permanent
stains which can be  patched, and stains requiring special procedures, and then suggest a 
maintenance approach that would be "traffic- relevant." We then offer a price to do all or just that
part you want done at that time.We also include a signed copy of our written 100% money-back
guarantee. That way, you can meet us, evaluate what we recommend about your carpet, and ask
specific questions before you decide.We feel this is a better way to start a relationship with a client

ProCleanersNJ

we hope to do business with for a long time.